{"id":6299,"date":"2024-09-11T16:17:45","date_gmt":"2024-09-11T16:17:45","guid":{"rendered":"https:\/\/www.centrorestaurovenaria.it\/?page_id=6299"},"modified":"2024-09-18T13:43:49","modified_gmt":"2024-09-18T13:43:49","slug":"helpdesk-accessibilita","status":"publish","type":"page","link":"https:\/\/www.centrorestaurovenaria.it\/eng\/helpdesk-accessibilita\/","title":{"rendered":"Accessibility Helpdesk"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_raw_code wpb_content_element wpb_raw_html\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<div class=\"helpdesk\">\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f6521-o1\" lang=\"it-IT\" dir=\"ltr\" data-wpcf7-id=\"6521\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/eng\/wp-json\/wp\/v2\/pages\/6299#wpcf7-f6521-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\" data-etm-original-action=\"\/eng\/wp-json\/wp\/v2\/pages\/6299#wpcf7-f6521-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"6521\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"it_IT\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f6521-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div id=\"section--0\" class=\"helpdesk__section\">\n\t<h2>Helpdesk\n\t<\/h2>\n\t<p>This website has been created in accordance with the latest international protocol published on the subject of Web Accessibility Initiatives, which guarantees compliance with the essential requirements for a correct use by that 15% the population with special visual, auditory, motor or cognitive needs.\n\t<\/p>\n\t<p>In order to ensure the correct use of the site of the La Venaria Reale Restoration Centre over time \u2013 in the light of continuous technological developments \u2013 a support service is made available through the following form that can be used to report any accessibility difficulties encountered.\n\t<\/p>\n\t<p>We guarantee our utmost commitment to give a comprehensive response to the problems encountered in the shortest possible time.\n\t<\/p>\n\t<p class=\"helpdesk__navigation\"><button class=\"helpdesk__button js-helpdesk-next\"><strong>Go to the reporting form<\/strong><\/button>\n\t<\/p>\n<\/div>\n<!-- End section -->\n<div id=\"section--1\" class=\"helpdesk__section hide\">\n\t<h2>Accessibility reporting\n\t<\/h2>\n\t<h3><span aria-label=\"Question number one:\">1.<\/span> Web page where the accessibility issue was encountered\n\t<\/h3>\n\t<p><label for=\"pagina\">On which specific page did you encounter an accessibility issue?<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"pagina\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-url wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-url\" id=\"pagina\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"URL\" value=\"\" type=\"url\" name=\"pagina\" \/><\/span>\n\t<\/p>\n\t<p class=\"helpdesk__navigation\"><span class=\"helpdesk__number\" aria-label=\"Module One of Seven\">1\/7<\/span><button class=\"helpdesk__button js-helpdesk-prev\"><strong>Back<\/strong><\/button><button class=\"helpdesk__button js-helpdesk-next\"><strong>Next<\/strong><\/button>\n\t<\/p>\n<\/div>\n<!-- End section -->\n<div id=\"section--2\" class=\"helpdesk__section hide\">\n\t<h3><span aria-label=\"Question number two:\">2.<\/span> Type of problem found\n\t<\/h3>\n\t<p><label for=\"tipo\">What information were you unable to access? What functionality issue did you encounter? (e.g.: inability to read the PDF, access a certain section, inability to fill out a form, etc...)<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"tipo\"><textarea cols=\"40\" rows=\"10\" maxlength=\"1000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" id=\"tipo\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"(Max characters allowed: 1000):\" name=\"tipo\"><\/textarea><\/span>\n\t<\/p>\n\t<p class=\"helpdesk__navigation\"><span class=\"helpdesk__number\" aria-label=\"Module Two of Seven\">2\/7<\/span><button class=\"helpdesk__button js-helpdesk-prev\"><strong>Back<\/strong><\/button><button class=\"helpdesk__button js-helpdesk-next\"><strong>Next<\/strong><\/button>\n\t<\/p>\n<\/div>\n<!-- End section -->\n<div id=\"section--3\" class=\"helpdesk__section hide\">\n\t<h3><span aria-label=\"Question number three:\">3.<\/span> Device used\n\t<\/h3>\n\t<p><label for=\"dispositivo\">What type of device are you using? (possibly also specify the version used for example iPhone iOS 15, Android 12 tablet, Apple OSX Catalina 10.15 laptop, DELL laptop with Windows 11, etc...)<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"dispositivo\"><textarea cols=\"40\" rows=\"10\" maxlength=\"1000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" id=\"dispositivo\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"(Max characters allowed: 1000):\" name=\"dispositivo\"><\/textarea><\/span>\n\t<\/p>\n\t<p class=\"helpdesk__navigation\"><span class=\"helpdesk__number\" aria-label=\"Module Three of Seven\">3\/7<\/span><button class=\"helpdesk__button js-helpdesk-prev\"><strong>Back<\/strong><\/button><button class=\"helpdesk__button js-helpdesk-next\"><strong>Next<\/strong><\/button>\n\t<\/p>\n<\/div>\n<!-- End section -->\n<div id=\"section--4\" class=\"helpdesk__section hide\">\n\t<h3><span aria-label=\"Question number four:\">4.<\/span> Browser used\n\t<\/h3>\n\t<p><label for=\"browser\">Which browser are you using? (possibly also specify the version used for example Chrome 97, Firefox 91, Safari 15, etc...)<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"browser\"><textarea cols=\"40\" rows=\"10\" maxlength=\"1000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" id=\"browser\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"(Max characters allowed: 1000):\" name=\"browser\"><\/textarea><\/span>\n\t<\/p>\n\t<p class=\"helpdesk__navigation\"><span class=\"helpdesk__number\" aria-label=\"Module Four of Seven\">4\/7<\/span><button class=\"helpdesk__button js-helpdesk-prev\"><strong>Back<\/strong><\/button><button class=\"helpdesk__button js-helpdesk-next\"><strong>Next<\/strong><\/button>\n\t<\/p>\n<\/div>\n<!-- End section -->\n<div id=\"section--5\" class=\"helpdesk__section hide\">\n\t<h3><span aria-label=\"Question Five:\">5.<\/span> Aid that may be used\n\t<\/h3>\n\t<p><label for=\"ausili\">Did you use a support aid? If so, which one? (possibly also specify the version used e.g. Screen-reader Jaws 2022, ChromeVox 53, Apple VoiceOver, NVDA 2021, no aid used, etc...)<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"ausili\"><textarea cols=\"40\" rows=\"10\" maxlength=\"1000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" id=\"ausili\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"(Max characters allowed: 1000):\" name=\"ausili\"><\/textarea><\/span>\n\t<\/p>\n\t<p class=\"helpdesk__navigation\"><span class=\"helpdesk__number\" aria-label=\"Module Five of Seven\">5\/7<\/span><button class=\"helpdesk__button js-helpdesk-prev\"><strong>Back<\/strong><\/button><button class=\"helpdesk__button js-helpdesk-next\"><strong>Next<\/strong><\/button>\n\t<\/p>\n<\/div>\n<!-- End section -->\n<div id=\"section--6\" class=\"helpdesk__section hide\">\n\t<h3><span aria-label=\"Question 6:\">6.<\/span> Email to receive updates on the resolution of the problem\n\t<\/h3>\n\t<p><label for=\"your-email\">Enter your email address to which we will send the result of our investigation on the problem found:<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" id=\"your-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email:\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t<\/p>\n\t<p class=\"helpdesk__navigation\"><span class=\"helpdesk__number\" aria-label=\"Module Six of Seven\">6\/7<\/span><button class=\"helpdesk__button js-helpdesk-prev\"><strong>Back<\/strong><\/button><button class=\"helpdesk__button js-helpdesk-next\"><strong>Next<\/strong><\/button>\n\t<\/p>\n<\/div>\n<!-- End section -->\n<div id=\"section--7\" class=\"helpdesk__section hide\">\n\t<h3>Consent to the processing of personal data\n\t<\/h3>\n\t<p class=\"helpdesk__checkbox\"><span class=\"wpcf7-form-control-wrap\" data-name=\"privacy\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"privacy\" value=\"1\" id=\"privacy\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I declare that I have read and accepted the privacy policy.<\/span><\/label><\/span><\/span><\/span>\n\t<\/p>\n\t<p>Notice: you must declare that you have read and accepted the privacy policy before you can send the report.\n\t<\/p>\n\t<p class=\"helpdesk__navigation\"><span class=\"helpdesk__number\" aria-label=\"Module Seven of Seven\">7\/7<\/span><button class=\"helpdesk__button js-helpdesk-prev\"><strong>Back<\/strong><\/button><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" id=\"submit\" type=\"submit\" value=\"Submit\" \/>\n\t<\/p>\n<\/div>\n<!-- End section --><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"etm-form-language\" value=\"eng\"\/><\/form>\n<\/div>\n\n<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Helpdesk This website has been created in accordance with the latest international protocol published on the subject of Web Accessibility Initiatives, which guarantees compliance with essential requirements for the correct use by that 15% the population with special visual, auditory, motor or cognitive needs. In order to ensure over time a correct ... <a title=\"Accessibility Helpdesk\" class=\"read-more\" href=\"https:\/\/www.centrorestaurovenaria.it\/eng\/helpdesk-accessibilita\/\" aria-label=\"More on Accessibility Helpdesk\">Read more<\/a>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-6299","page","type-page","status-publish"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Helpdesk accessibilit\u00e0 - CCR Centro Conservazione Restauro<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.centrorestaurovenaria.it\/eng\/helpdesk-accessibilita\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Helpdesk accessibilit\u00e0 - 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